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Privacy Policy

Legal notice

The information contained on this page is for general informational purposes only and provides information about how our Privacy Policy works. It does not constitute legal advice nor does it guarantee automatic compliance with local or international laws.

Each user is responsible for knowing and complying with the laws applicable in their jurisdiction, including regulations regarding personal data protection. For specific advice, we recommend consulting a legal specialist.

Venus Suits is committed to protecting its customers' privacy, complying with international digital security standards, and operating under transparent and responsible practices. This commitment is aligned with the requirements of platforms such as Meta, Shopify, and recognized payment providers to ensure a safe and reliable experience.

Privacy Policy: Basics

The Venus Suits Privacy Policy explains our practices regarding the collection, use, and protection of personal data from customers and visitors to this website.

We are guided by the applicable laws in Mexico (LFPDPPP) and the United States (CCPA/CPRA), understanding that different jurisdictions may have different legal obligations.

General Content of the Privacy Policy

  • Information we collect and how we collect it: name, email, phone number, address, and payment information, primarily when you make a purchase, rent, register, or contact us directly.

  • Use of information: process orders, manage shipments, handle returns, provide customer service, and comply with legal or tax obligations.

  • Sharing with third parties: We do not sell or share data for commercial purposes. Data is only shared with essential service providers (package providers, payment gateways) to securely complete transactions.

  • Data security: We implement administrative, technical, and digital measures to protect your information from unauthorized access, loss, or misuse.

  • Customer rights:

    • In Mexico: exercise ARCO rights (Access, Rectification, Cancellation and Opposition).

    • In the US: Request access or deletion of data under CCPA/CPRA.

  • Minors' Data: Our services are not directed to minors, and we do not intentionally collect their information.

  • Contact: To exercise your rights or resolve privacy concerns, please contact us at +52 327 103 8161 (WhatsApp or call).

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